Lifescience

The IP care call system

Product

This care platform offers a future-proof solution for modern care environments with its IP-based care call system. This open and modular platform was designed with one central objective: to provide caregivers with optimal support and residents with maximum peace of mind.
Thanks to its open architecture and smart software functionalities, this care platform allows care communication to be organised efficiently, securely and user-friendly. With real-time notifications, smart routing, extensive reporting options and intuitive interfaces, the system ensures more peace of mind in the workplace and an increased focus on what really matters: caring for residents.

Benefits at a glance:

Work more efficiently thanks to smart call logic and clear notifications;
Full reporting for analysis, follow-up and quality assurance;
Intuitive use for care providers and residents;
Flexible and scalable structure according to customer-specific needs and budget;
Open connections with existing healthcare software, home automation, sensors, and more;
Improved quality and continuity of care provision.

Customer

International provider of healthcare technology

Product

Open and Innovative Care Platform

Domain

Lifescience

Context/application

Where does the care platform come into its own?

CONNECT | ANYONE
The care platform supports every care provider. Residents, informal carers, or professional carers – everyone is connected via a single reliable platform. Not only in emergencies, but also for daily contact and reassurance. This care platform makes care both humane and smart.

CONNECT | ANYWHERE
From residential care centres to home care. The scalability of the system makes it perfect for use in residential care centres, assisted living facilities and service flats. The Home module offers solutions for the growing need for high-quality home care.

CONNECT | ANYTIME
Care never stops – and neither does this care platform. The care platform is business-critical and guarantees flawless operation, 24/7. They guarantee rapid intervention in the event of malfunctions and provide service in accordance with the agreed SLAs – professional, reliable and always available.

CONNECT | ANY SYSTEM
The care platform stands for open technology. Thanks to open standards, the system can be easily integrated with existing hardware, sensors, protocols, home automation solutions, and care applications. The customer retains the freedom to choose – today and tomorrow.

Deliverables

As part of this innovative healthcare platform, Veynex Embedded Software delivered a complete project based on fixed time, fixed price, fixed quality. Within this collaboration, we took responsibility for the development of critical software components, with a focus on reliability, scalability and ease of use.

Our contribution consisted of:

Requirements analysis & documentation: The structured identification, description and recording of functional and technical requirements.
Software platform development:  Design and implementation of the underlying software platform as a stable basis for all system components.
Integration with IP hardware:  Connections established with a wide range of IP-related hardware, including sensors, telephony, push buttons, and terminals.
Gateways und SIP-Server:  Development and implementation of gateways and SIP servers for reliable IP communication.

Embedded software; Customised and management software development:

Custom software developed for drivers, communication protocols, and API integrations – crucial for device interoperability;
Management software for administrators: An intuitive management tool for configuring, monitoring, and managing the call system.

Healthcare functionalities; Development of integrated applications such as:

Healthcare records & reporting;
Real-time communication;
Links to registration software in healthcare.

Peace of mind features; Solutions that contribute to safety and trust, including:

Personal alarm system;
Remote monitoring;
Smartphone applications (back-and-forth writing);
Reminders for medication and exercise.

Fun and connectivity; Functionality developed to improve quality of life, such as:

Multimedia integration;
Internet access & social media;
Domotics connections;
IP television.

With this broad scope, Veynex proved its role as a reliable technology partner in the realisation of a flexible and future-oriented healthcare communication platform.